Last Updated: 30 January 2025

At Sunnah Online BD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

By using our website, you agree to the terms described in this Privacy Policy. If you do not agree, please stop using our services.

1. Information We Collect

1.1 Personal Information:
We may collect your name, phone number, email address, and shipping address when you create an account or place an order.

1.2 Payment Information:
When you make a purchase, we may collect payment details such as Bkash, Nagad, Rocket, or bank transfer information (COD customers provide payment upon delivery).

1.3 Usage Data:
We collect browsing data like pages visited, products viewed, and time spent on our site to improve our services.

1.4 Communication Records:
We may store your messages, calls, or chat history with our customer support team.

2. How We Use Your Information

2.1 Order Processing:
To confirm your orders, arrange delivery, and provide customer support.

2.2 Communication:
To send you order updates, promotional offers, and important service-related information. You can opt out of promotional messages anytime.

2.3 Service Improvement:
We analyze customer activity to improve product quality, pricing, and website usability.

3. Sharing of Information

3.1 Service Partners:
We may share your details with delivery companies, payment gateways, and marketing agencies who help us operate our business.

3.2 Legal Compliance:
We may share information if required by law or to protect our rights and property.

4. Data Security

We use secure systems, SSL encryption, and access control to protect your personal data. However, no system is 100% secure.

5. Cookies and Tracking

We use cookies to enhance your shopping experience and remember your preferences. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

You can request to update or delete your personal data and opt out of promotional communications by contacting us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and changes take effect immediately after posting.

8. Contact Us

Sunnah Online BD
S.S. Road, Narayanganj, Bangladesh
📞 01516558399
✉ support@Sunnah Online BD.com